Privacy Policy Privacy Policy
Main Content

The Transport and Housing Bureau (“The THB”) is concerned to ensure that all personal data submitted through our webpage (“”) are handled in strict adherence to the relevant provisions of the Personal Data (Privacy) Ordinance (PD(P)O).

Collection of Information

The THB will record the visits to by using cookies and page tagging without collecting any personal identifiable information of users.

A cookie is a small amount of data created in a computer when a person visits a website on the computer. It often includes an anonymous unique identifier. A cookie can be used to identify a computer. It, however, is not used to collect any personal information. In other words, it does not have the function of identifying an individual user of the website.

Cookies are used by the THB to collect statistics about the number of visits of users to and the users’ preference of websites and online services offered on

You may choose to accept or reject cookies. If you reject the cookies, you will not be able to use some of the functions of, such as saving your preferences in using the

Provision of Personal Data

For different purposes and at different times you may be invited to provide personal data to the THB through on a voluntary basis.  

Personal information may include name, telephone number, mailing address or e-mail address.   The THB will specify the collection purpose and intended usage of your data when it invites you to provide such information and advise you how you may request access to or correction of the personal data provided.

Unless permitted or required by law, the THB will not disclose your personal data to any third parties without your prior consent. uses SSL protocol to encrypt data during network transmission to protect your personal data. All personal data you provide to the THB via are secured, and access to them is restricted to authorised personnel only.

Search Service

Search service on is provided by an independent contractor of the THB. We are advised by the independent contractor that it does not collect personal identifiable information while serving search results through The independent contractor will share the anonymous data it collects through the search service with the THB for compiling traffic analysis on government websites. The THB will not match the data obtained from any such search activity with any personal data possibly held by the THB.