Useful Information

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Pamphlet

FAQ on Emergency & Rescue

Related Websites

Transport Department:
http://www.td.gov.hk/en/home/index.html

Highways Department:
https://www.hyd.gov.hk/en/home/index.html

Immigration Department:
https://www.immd.gov.hk/eng/index.html

Customs and Excise Department:
https://www.customs.gov.hk/en/home/index.html

Department of Health:
http://www.dh.gov.hk/eindex.html

The Hong Kong Federation of Insurers – HZMB Insurance Corner:
https://www.hkfi.org.hk/hzmb/index.html

Hong Kong-Zhuhai-Macao Bridge Authority:
http://td.gd.gov.cn/zwgk_n/zzjg/dgdw/content/post_2927509.html

Hong Kong-Zhuhai-Macao Bridge Hong Kong Port Car Park Booking:
https://www.hzmbparking.com.hk/en-us

Macao Transport Bureau:
(Please select EN language in website)
http://www.dsat.gov.mo/dsat/index.aspx

Operator of the Macao Car Park:
(Please select EN language in website)
https://hzmbparking.dsat.gov.mo

Emergency Telephone Numbers

In emergency situations, please contact the local police, ambulance service, fire and other emergency services by calling 999.

Contact information

You are welcomed to send us enquiries, contributions and suggestions. Our telephone and fax hotlines and e-mail box are handled by 1823. Our telephone hotline, fax hotline and e-mail address are as follows:

Telephone hotline 2804 2600
Fax hotline 2804 2652
E-mail address* tdenq@td.gov.hk

*The emails received by "tdenq@td.gov.hk" are handled by 1823 (which is managed by the Efficiency Office).

Please be advised that it is voluntary for you to supply to us your personal data. All personal data collected by us in the course of our handling of your case presented to this Department will only be used for purposes which are directly related to the case. The personal data collected may be transferred to parties who will be contacted by us during the handling of the case including the party being complained against or other parties concerned. The information provided might also be disclosed to agencies who are authorised to receive information relating to law enforcement, prosecution or review of decisions.

Useful Telephone Numbers:

Transport Advisory Committee Transport Complaints Unit 2889 9999
1823 operated by the Government 1823
Police Hotline 2527 7177
Road Co-op Lost & Found 24-Hour Free Hotline for Lost Property on Taxi 187 2920
Airport Authority Hong Kong 2181 8888
Hong Kong Tourism Board 2508 1234